accessible ada policy

ADA Policy

Committed to equal care! Our ADA Policy outlines our dedication to providing accessible and inclusive dental services for patients with disabilities, as mandated by the Americans with Disabilities Act.

WEBSITE ACCESSIBILITY STATEMENT

We are committed to making our services and products accessible to everyone. We have a website accessibility team and are making continued improvements to our website to make it easier for persons with disabilities to use. We are also making every effort to meet evolving accessibility standards, including those set forth in 36 CFR Parts 1193 and 1194 (January 18, 2017). We are committed to making our website accessible and inclusive for people with disabilities. We believe in access to knowledge, no matter what sort of physical barrier a user may have. We are designing our website to be accessible to impaired users to navigate, understand, see, and interact. We strive to implement the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (“WCAG 2.0 AA”), and EN 301 549 to the best of our ability. Here are a few of the improvements we are currently making to our website: www.familydental.com.

LANGUAGE TAGGING

So each page on our website is compatible with language information-assist systems, including audible speak-back software and Braille translators. You can use these forms of information assistance on any page on our site. We are also working to provide sign language interpretation and prerecorded audio content in synchronized media as an alternative to text.

MORE LABEL TAGS

We have more labels and titles to make it easier to find things and to use less keystrokes in getting around our website.

IMAGE TEXT ALTERNATIVES

We have added missing label tags on images throughout our website to make it easier for persons with visual or cognitive disabilities to find information on our site. We are working to have a corresponding image for every page on our website that you can use as an alternative to text. We are making every reasonable effort to make the images functional so you can find the content you are looking for quickly. We are also making it possible to find content without having to distinguish among colors.

EASIER KEYBOARD ACCESS

We have made it easier to use the keyboard on our website, a functionality we will continue to improve so that you can find what you are looking for easier.

RESIZING TEXT

We are making it easier to change the text size and font style and the space between lines to make our website more user-friendly. Large-scale text and images of large-scale text will have a contrast ratio of at least 3:1. We are also adding a zoom feature so you can make images even larger when needed.

VIDEO AND AUDIO CONTROLS

We are adding easy to find controls for prerecorded audio and visual content.
Partial Conformance where Full Accessibility is Not Possible.
Some of the pages on our website may not conform fully to existing accessibility standards if accessibility support for them does not exist. For such pages, if any, every effort is being made to make them conforming to existing guidelines. Such partial non-conforming content may exist, for example, where a third party has contributed content that is non-conforming.

WEB ACCESSIBILITY PARTNER

We have a web accessibility partner who works with our web accessibility team to update our website and content and integrate new apps and releases that will make it easier to use our services and products. We are committed as a company to work with our partner to make our website more accessible to everyone.

FUTURE CHANGES

In order to increase accessibility to our services and products to everyone, we are committed to following the evolving standards for accessibility and will continue to work with our accessibility partner to upgrade our existing legacy system to make it better. We at Business Builders believe in access to knowledge, no matter what sort of physical barrier a user may have. We are continuing to design our website to be accessible to impaired users in navigating, understanding, seeing, and interacting with a website.
We want impaired users to contribute to making our website better for all. Please be aware that our efforts are ongoing. If you find that something on our website is not accessible, we welcome your concerns, questions, and suggestions. Please contact us at your earliest convenience using the support links below.

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What our customers say

Our patients speak from the heart. Explore genuine stories of transformed smiles and renewed confidence.

Doctor Jaime, Chris, and the entire staff were extremely kind and walked me through each step of the process. This has been the most pleasant dental experience I have ever had! 10/10 recommend!

Sahil Parkash

2 weeks ago
Dr. Lauren and her assistant, Lucy, were amazing. They are so helpful and so skilled and so friendly and make it all seem effortless.

Carole Moore

1 month ago
Awesome experience. Everyone was great, especially Dr. Lauren and her assistant Lucy. Highly recommended.

Z G

1 month ago
Nobody likes to go to the dentist, but since one must, this is the place to go ! I have always had a good experience at TCFD. The personnel and the facility are top notch !

J Jeffrey Molesko

1 month ago
Great staff all around. Have been a patient for almost 35 years. All my kids and grandkids go here too!! I have since retired and moved 50 miles away and still make the drive to continue with the best dental care!

Susan Stickle

1 month ago
I am very pleased with Town Center Family Dental in Hillsborough NJ. I have been a patient of the practice for over four years. The dental treatment and services are state of the art and performed with the utmost professionalism and efficiency. I have had some interim dental issues between my six-month scheduled cleanings. These issues have been addressed immediately. I have never had to wait to get an appointment or the matter not taken care of in a timely manner. The insurance/billing office is equally efficient looking into out-of-pocket cost and communicating that to the patient. Staff here are very professional, knowledgeable, and efficient. They are a comprehensive dental practice.

Gloria Marconi

2 months ago
I absolutely recommend Towne Centre Family Dental and the Implant & Smile Makeover Studio for every dental procedure, from cleanings to implants! Dr. Al, Merlinda, and the entire staff are always so kind, professional, and beyond talented! Melissa, the financial manager, has also been great to work with and always available to answer any questions I’ve had. In the past, I never enjoyed visiting the dentist but can honestly say that has changed since coming to this practice. They are the best!

Dana Magruther

2 months ago
Dr. Lauren and Lucy were terrific, as always! So caring and really providing special attention to each client.

Betty DeLise

2 months ago
Very pleased with latest visit with Dr. Mark and my dental work. Was amazed at the job done and level of ability and compassion for the patient. The entire staff is pleasant courteous and eager to inform the patient of each step of any dental processes. Also amazed of the ability to manufacture dental caps on site. Each visit continues to be good. Cleanings are productive and I like being advised on how to do better. Been a few years now and am still pleased with the service and professional work. Again the staff is amazing.. courteous and efficient. Dr’s are fantastic. Today met Dr Chris and Lucy. Thank for explaining what needed to be done and being efficient and courteous. Great work.

Bob

2 months ago
Dr Lauren performed my invisalign and was not only highly skilled but also took the time to explain everything in detail and answer all my questions. I was very satisfied with the work performed. The office is immaculate, and the staff are all very friendly and professional. I would highly recommend Dr Lauren.

John Kennedy

2 months ago

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